Your personal information is YOUR information
Koala Conservation Australia Limited. acknowledges that your privacy is very important to you and that you have a right to control your personal information. Unless you give us explicit, written consent to act otherwise, the following policy will govern how Koala Conservation Australia Limited. handles your personal information and safeguards your privacy whilst we hold any such information. Koala Preservation Society of N.S.W. Inc. is firmly committed to protecting your personal information and giving you a choice in who can use your personal information and how it can be used.
Collecting personal information about you
Whenever you visit our site, our servers automatically record information about your usage of our website, such as the time of the visit, its duration and the pages which you visit. This is intended to help us to understand what parts of the Website our users enjoy the most, and to help us to ensure that any advertising is most directly relevant to your interests. The information we collect about you remains anonymous, and we do not link it to any other personal information. If you do not want us to retain any information at all, even in an anonymous form, you can use the Preferences on your browser program to remove all cookies and set the browser not to accept cookies in the future. Any further collection of your personal information than that explained above will only occur with consent from you. Koala Conservation Australia Limited. only collects information from your use of our Website. We do not collect information about you from other organizations or from other websites that you may visit.
Using and disclosing your personal information
Circulation of your personal information
Koala Conservation Australia Limited. acknowledges the trust you place in us when you give us personal information. We will not give any of your personal information to advertisers or any other organisation without your express consent.
“Spam” (promotional email)
If you are receiving promotional information about Koala Conservation Australia Limited. and do not wish to receive this information any longer, you may remove your name from our list by emailing us at firstname.lastname@example.org and asking to be removed from our mailing list. Please allow seven days for this request to be processed.
Storage and security of your personal information
Koala Conservation Australia Limited. will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. In addition, our employees and the contractors and agents who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Koala Conservation Australia Limited.. However, Koala Conservation Australia Limited. will not be held responsible for events arising from unauthorised access to your personal information.
Accessing the information we keep about you
If you wish to know what information we hold about you whilst you have been logged onto the Website, please send an email to us at email@example.com with Privacy Information as the Subject. We will endeavour to respond to your request within 7 days.
Koala Conservation Australia Limited. and links to other websites
Koala Conservation Australia Limited. will occasionally, as the site develops, provide links to websites outside of the Koala hospital Website, as well as to third party Website sites. These linked sites are not under the control of Koala Conservation Australia Limited., and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using their websites.
What to do if you have a problem or question
Changes in the future
Further information on privacy
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website.
Products and Pricing
Koala Conservation Australia Limited. will, as our website continues to expand, frequently make changes and updates to the site. If you have requested, you will receive a notification by email whenever our on-line product range is updated, or any other significant development to the site takes place.
Notification of Postage and Handling Costs
It is very difficult for us to anticipate ever-changing postal rates, and for this reason, until further notice, the postage and handling costs for your order will be calculated after your order has been received. You will receive an email that not only confirms the details of your order, but that also clearly states the cost of postage and the estimated time of delivery of your goods.
Credit Card Fraud
Koala Conservation Australia Limited. are not responsible and do not take responsibility for anyone who incur any fraud or loss of money whilst using this website. We do not hold any of your credit card details on our server or in any of our databases and so if there are any reasons that fraud has taken place it is not likely to be due to this website’s process.
All disputes regarding donations will be actioned in a timely matter. Should an error be made by Koala Conservation Australia Limited, we will make a refund as soon as possible into the same account the donation was deducted from. Any receipt reflecting this payment will become invalid and will not be tax deductible.