Visit the Koala Hospital

Due to the COVID-19 restrictions you are now required to make a booking if you wish to visit the Koala Hospital.

You must book online before you can visit the Port Macquarie Koala Hospital. Tickets are not available at the Koala Hospital - all visits must be pre-booked. If you are booking as a family or group, every person attending must have their name and phone number listed individually regardless of their age.

Collection of your name and contact details is a government requirement relating to COVID-19 safety procedures. Other information is being collected by us for statistical purposes.

COVID-19 changes and precautions for visitor and staff safety

We have made many modifications to assist with the social distancing requirements. These include;

  • Introducing a booking system with time slots so that visitor numbers are limited to ensure group numbers are controlled and everyone has space to enjoy their visit.
  • Bookings can only be made online
  • Guided tours will not be held at present
  • The Koalaseum will continue to be temporarily closed to the public
  • The souvenir shop will not accept cash, with contactless card payment preferred.
  • Signage has been installed stipulating guests are not to enter if they have been asked to self-isolate
  • Signage has been installed encouraging social distancing and increased hygiene
  • Hand sanitiser stations have been provided
  • Cleaning throughout the Koala Hospital has been increased
  • Toilets are being cleaned professionally twice each day

Booking Information Sheet

Self Guided Tour Information. Print out your own copy to bring with you

Greatest threats to Koalas
How you can get involved ‘hands on’